Privacy Policy
At Nadeem, we respect and protect the privacy of our users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this policy carefully. If you disagree with the terms of this privacy policy, please do not install or use the application.
1. Collection of Information
We do not store critical information such as your password, email, or username. However, we do collect data that enhances the functionality and user experience of the Nadeem application. This may include information such as usage statistics, preference settings, and anonymized data for improving our services. Additionally, we may collect information provided by your device, such as device type, operating system, and unique identifiers.
2. Login Methods
There are two ways you can log into our application:
- Using a Virtual User account provided by a third-party service. We may collect information provided by the third-party service to create a seamless login experience. This information is treated in accordance with this privacy policy.
- Directly through your mobile phone, using a One-Time Password (OTP). In this case, we store your mobile number in a secure manner to verify your identity and prevent unauthorized access.
3. Security of Information
All chats in the Nadeem application are encrypted during transmission and storage to protect your privacy and security. We store this data in an encrypted format to allow you to restore your chat history if necessary. Any files you attach in your chats are also encrypted for added security. However, conversations with "Nadeem", our chatbot assistant, are not encrypted. We maintain a robust security system and periodically review our security practices to ensure the protection of your information.
4. Data Sharing and Disclosure
We do not sell, rent, or otherwise share your personal information with third parties without your consent, except where required by law. We may share anonymized data with our partners or affiliates for the purpose of improving our services and enhancing your user experience.
5. Changes to this Policy
We may periodically update this Privacy Policy to reflect changes in our practices or services. We will notify you of any significant changes by sending a notification through the Nadeem application or posting an announcement on our website.
6. Contact Us
For any questions or concerns regarding your privacy while using the Nadeem chat application, please contact us at nadeem@rumex.com.